Brad Anderson, vice chairman and chief executive officer
Brian Dunn, president and chief operating officer
Bob Willett, chief executive officer of International and chief information officer
Be nice to customers? So, you weren't already?
I have stopped shopping at Best Buy for much of anything except emergency hardware repair which happens about 1-2 times a year at best. Reason?
Oh, the sales staff are friendly... once you find one of them willing to speak to you.
BB staff are usually invisible, or there's one girl on the floor with ten people who want her attention.
Once you get attention from a staffer, be prepared to be lied to: "nobody sells XP anymore" or "nobody sells linux computers" and other such outright lies.
Also, BB participates in the vendor scamming of consumers by being sticklers about "model numbers" such as "WDC120online" vs "WDC120" which is exactly the same hardware, but purchased online.
Since BB has chosen to lie to me, ignore me, and punish me for shopping wisely, I stopped going to best buy. I travel AN HOUR further away to shop at Frys.
That's if I NEED something TODAY, otherwise I shop at newegg.com or other far better priced online shops than BB ever will be.
Good riddance to bad rubbish.